FAQ

How much does a Crystal Coast Storks & More lawn sign coast?

Stork Signs – The charge for renting our “new baby” stork lawn sign is $75.00 for 7 days. The personalized bundle is yours to keep at the end of the rental period. A “new baby” sign lawn sign announcement costs about the same as sending flowers, but it’s more fun and the impact lasts much longer!

Birthday / All Occasion Signs –  The charge for renting our cupcake or flamingo lawn signs is $75.00 for up to 7 days (your choice). The personalized plaque is kept by the recipient at the end of the rental period.

How soon do I need to order?

When the baby arrives just give us a call or email us. We try our best to deliver within 24 hours and strive to be there before the baby gets home. The sooner you contact us after the baby is born the better, so we can reserve a stork just for you. If the stork is for a baby shower or a gender reveal party please contact us in advance so that we can make sure to have a stork reserved for your party.

What information do I need when I call?

Stork Signs – As soon as the baby is born, call us to reserve a stork sign. We will need the correct spelling of the baby’s first and middle names, weight, length and date of birth. We also need you to provide us with the delivery address and phone number. We will also need to know if there is a gate code, security guard, or if there is a sprinkler system in the yard.

Birthday / All Occasion Signs –  Please book your sign as early as possible. We do not hold signs without payment in full and we rent them on a first come, first served basis. The earlier you book your sign the better chance you have of receiving your first choice.  We will need the name of the recipient, the delivery address and phone number. We will also need to know if there is a gate code, security guard, or if there is a sprinkler system in the yard.

What color of vinyl do you use on the keepsake bundles, stars and clouds?

Black is the only color that is easily seen from the street. However, we are happy to use your color preference (blue or pink for storks, multi colors for birthday / all occasion signs). Be sure to let us know at the time of order. Black vinyl will be used if a different color is not requested at time of order.

Does someone need to be home when the sign arrives?

There is no need for someone to be home when your stork, cupcake or flamingo yard sign is delivered or picked up.

Where will you place the sign in the yard?

We use our best judgement when placing the signs. We choose the best location possible for visibility, as well as for photos. Sometimes there are issues (sprinkler systems, trees, landscaping) that will dictate placement. If there is a specific location you would like to have the sign placed, please let us know when you order and we will do our very best to place it there. We cannot guarantee exact placement of the sign to your specifications if you are not home when we deliver or you have not marked the location with a marker.

Where do you deliver? Do you deliver signs for display on the property of commercial business locations?

We proudly serve Jacksonville, Richlands, Swansboro, Hubert,  Morehead City, Havelock, New Bern, Camp Lejeune, Cherry Point, New River, Emerald Isle, Sneads Ferry NC and all points between.

We don’t deliver our signs for display at commercial business locations, nor apartment complexes or condominiums. Management does not allow for a baby or birthday lawn signs because all property is community property. We do deliver to town homes as long as there is a patch of lawn for use in order to set up the storks. The lawn must be for the specific use of the homeowner or lessee. We deliver our storks, cupcakes and flamingo signs to all residential lawns.

Is there a delivery charge?

It depends on the delivery locations. We are located in Hubert, NC. The price of the rental includes the first 15 miles we travel. If the delivery location is 16-25 miles there is a $10.00 charge. If it’s 26-30 miles away there is a $15.00 delivery charge. If the delivery address is 30+ miles or more please call for a quote.

What service do you offer for multiple births?

We normally set up a separate sign for each baby. The first sign is priced at the regular rate. Each subsequent sign is $45.00. At the end of the rental period the new parents keep each personalized bundle, star or cloud.

Do you offer sibling signs?

Yes, we offer coordinating sibling signs to match each baby sign at $20.00 for the first sibling sign. Each additional sibling sign is $15.00 each. The proud big brother(s) and sister(s) enjoy being included in all of the excitement. They really enjoy seeing their name in the yard too. The following options are available for sibling signs:

  1. (Name) is the Proud BIG brother (sister)!
  2. (Name) is promoted to BIG brother (sister)!
  3. (Name) welcomes home her/his baby sister/brother!

What service do you offer for happy grandparents?

If a grandparents’ sign is ordered at the same time as the sign for the new parents, the rental price is discounted to $45.00**.The following options are available for the grandparents’ bundle, cloud or star (not kept at the end of the rental period):

  1. “It’s A Grandson!”
  2. “It’s A Granddaughter!”
  3. “Proud Grandparents Live Here!”

If the grandparents’ would prefer a personalized bundle, star, or cloud to keep at the end of the rental period the charge is $20.00.

We’re happy to accommodate your request on the bundle, star or cloud, space permitting. A couple of options include the following:

  1. The baby’s first and middle names, length, weight and date of birth
  2. Proud grandparents of (baby name)!

How far in advance should I order a Stork, Cupcake or Flamingo Sign?

Stork Signs – It’s the nature of babies to make their entrance into the world on their own. Short of a planned C-Section or induced labor, they rarely arrive when we expect them to. For that reason, we don’t require much notice. We deliver within 24 hours of your call, although we strive to arrive before mom and baby return from the hospital.

Birthday / All Occasion Signs –  Please book your sign as early as possible. We do not hold signs without payment in full and we rent them on a first come, first served basis. The earlier you book your sign the better chance you have of receiving your first choice.  We will need the name of the recipient, the delivery address and phone number. We will also need to know if there is a gate code, security guard, or if there is a sprinkler system in the yard.

May I change the location of my sign?

We ask that you do not attempt to move any of our signs.  When making your reservation, please let us know if there is a specific area where you would like to have your stork, cupcake or flamingo sign placed. If it is necessary to change the location of the stork, please call us at (910) 381-5679 and we will come out and move it for you.  There may be a small fee to do so.

If the sign is a gift, how will the recipient know who it came from?

Stork Signs – When a stork is rented as a gift, we will leave a card announcing who it is from.

Birthday / All Occasion Signs – A card is optional for birthday or all occasion signs. We only leave a card if requested.  Most people do not want to leave a card for the recipient because much of the fun is in having them try to figure out who it’s from.

When will the sign be delivered and picked up?

We deliver our storks, cupcakes and flamingo signs  7 days a week. We strive to have our storks delivered and set up before the new family arrives home from the hospital. We pick up the stork on the 7th day of the rental period.

At pick up of any sign, the personalized bundle or plaque will be left on the doorstep for the recipient(s) to keep as a memento of this special occasion.

How do I place my order for a sign and pay for the rental service?

Orders and payment are usually made over the phone by calling Crystal Coast Storks & More directly , but can also be made by emailing us at crystalcoaststorks@gmail.com

Please call us with your credit card information and we will gladly process your payment. We accept MasterCard, Visa, American Express and Discover. Payment must be paid in full prior to the delivery of any sign.

What is your refund policy?

You will receive a refund if the following occurs:

  1. You cancel your stork sign rental at least 24 hours in advance
  2. Extreme weather conditions prevent us from setting up your sign

You will not receive a refund if the following occurs:

  1. We are unable to gain entrance into a gated community
  2. The security guard refuses us to gain entrance
  3. The homeowner or recipient does not allow us to set up the sign or calls us to request that we pick up the sign prior to the end of the rental period
  4. A dog or other animal is threatening or refuses to allow us onto the property
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